Tire Discounters

Update: this business lied to me and the better business bureau. Grossly unethical practices Sometimes morals and ethics collide with profits. This company chose profits. I went to this store in need of a tire because one of mine was bulging. They told me they could not replace the one tire because the tread was too low and that I would need 4 new tires. The salesperson told me that all they had in stock was four Cooper tires that would run me $816. I knew that Cooper is a quality brand, so I agreed. 20 minutes into already working they asked me to sign a document giving them permission to work on my car. After the job was completed and I drove home, I looked at my receipt. They put Miles…

Had a flat. Knew this was here. Made it to the parking lot. They didn't have my tire and couldn't even help me put my spare on. I was willing to pay but was told I had to wait in line, it'd be several hours and when I called around for the tire they were way more expensive on install than NTB right up the street ($182 tire discounters vs. $135 NTB). What happened to basic human decency that you help someone who is completely stuck?

Fernando was absolutely amazing. I called in and he gave me all the information needed with an amazingly positive attitude. When I came in, he was just as friendly and made sure I was well taken care of. I will definitely be coming back.

I drive an average of 50k miles a year. I use A LOT of service centers, I meet a lot of mechanics and I spend a lot of money on my vehicles. The service and price at this location is phenomenal. I went In For an oil change, knowing I had several other minor issues with the vehicle, they didn’t upsell me but they did offer to fix the known issues for very little. What I was expecting to cost me $300-500 they didn’t upsell for under $300 with an oil change. I inspected the work after returning home and they really did a great job. I will be returning.

I used the Tire Discounters on Mill Run. These guys were amazing. I didn’t have time to get all the services done at the time I came in but was in need of an oil change badly. They got my oil change done and allowed me to schedule a time in the future to get the rest of the services provided with an oil change. In a time when good customer service seems to be dying out these guys show prove it’s not dead yet.